Is an entitlement program that assists with electric bills for heating and cooling. Appointments for this program are made by telephone only on Friday mornings beginning at 8:00 a.m. (unless our office is closed for a holiday). Appointments are scheduled for the following week. We do not take walk-ins and our program does not prevent disconnection so there are no exceptions. Please call 533-7900 on Friday morning and press 1, 5, and 2 when you hear the greeting begin to playIf you are late more than 10 minutes, you will not be allowed in. Not for deposits or to prevent disconnection. This is a once-per-year benefit.